Garuda Indonesia is the national airline of Indonesia and the country's largest airline carrier. Founded in 1949, Garuda Indonesia is named after the legendary bird Garuda, the mount of God Vishnu in Hindu mythology. The company is headquartered in Jakarta and operates both domestic and international flights.

Garuda Indonesia is recognized as a 5-star airline and is generally known for its comfortable service. It was awarded 5-star airline status by Skytrax in 2014. The company has a large fleet of aircraft, operating many flights, especially to Asia, Europe and Australia.

Garuda Indonesia's services include in-flight dining, lounge areas, ticketing facilities and loyalty programs. It is also a member of the SkyTeam alliance, giving its passengers the opportunity to reach more destinations around the world.

Garuda's fleet also includes wide-body aircraft, providing high comfort on long-haul flights. However, the company has faced some economic difficulties in the past, which led to the need to restructure its services. Nevertheless, Garuda remains a national pride of Indonesia.

Airport Check-in

If you do not want to check in online or if you have luggage, you can also check in at the Garuda Indonesia counter at the airport. Check-in usually starts 2 hours before your flight and ends 45 minutes before departure.

Steps:

Go to the Garuda Indonesia counter at the airport.

Start the check-in process by showing your ID and ticket.

Drop off your luggage (if applicable).

Collect your boarding pass and proceed to the gate.

Self-Check-in Kiosk

Garuda Indonesia has a self-check-in kiosk at some airports. You can quickly complete your check-in process by following these simple steps. The kiosk allows you to print your boarding pass and directs you to the counter to drop off your luggage.

Mobile Check-in (Garuda Indonesia Mobile App)

You can also check-in online via Garuda Indonesia’s mobile app. The mobile app allows you to easily manage your flight information. It also sends your boarding pass directly to your mobile phone, eliminating the need for a paper boarding pass.

Baggage Policy

During the online check-in process, you will need to indicate if you have any luggage. If you are traveling with luggage, you will need to go to the baggage drop-off point at the airport to drop off your luggage. Your baggage allowance usually varies depending on your flight class (economy, business, etc.).

Garuda Indonesia baggage allowance varies depending on the class you are travelling in and the type of flight you are flying. Here is general information about Garuda Indonesia’s baggage policy and pricing:

Baggage Allowance:

Garuda Indonesia’s baggage allowance varies for economy class, business class and first class passengers. Baggage allowances also vary between international and domestic flights.

Economy Class:

Domestic flights:

Free baggage allowance: 20 kg (limited baggage allowance).

International flights:

General baggage allowance for economy class: 30 kg.

Business Class:

Domestic flights:

Free baggage allowance: 30 kg.

International flights:

General baggage allowance for business class: 40 kg.

First Class:

International flights:

Baggage allowance for first class passengers: 50 kg.

Hand Luggage:

Economy class: 1 piece of hand luggage, maximum 7 kg.

Business and First Class: 2 pieces of hand luggage, maximum 14 kg in total (not exceeding 7 kg for each piece).

The dimensions of the hand luggage should generally not exceed 56 x 36 x 23 cm, but this may vary by airport.

Excess Weight and Excess Baggage Fees:

If you wish to carry more luggage than your free baggage allowance, you will have to pay an additional fee for excess baggage. Excess baggage fees vary depending on the route you are flying, the weight of the baggage and your flight class. Garuda Indonesia generally calculates baggage fees as follows:

Excess baggage fee: Charged per kilogram. This fee varies between domestic and international flights.

Example:

Excess baggage fee for domestic flights: Approximately IDR 10,000 - IDR 15,000 (Indonesian Rupiah) per kilogram.

Excess baggage fees on international flights: Can range from USD 10 - USD 15 per kilogram, but the exact cost varies by flight route.

You can purchase your Garuda Indonesia flight ticket through advantageous travel. Prices may vary depending on flight date, route and flight class. When searching, clarifying your flight details will help you get more accurate results.

Garuda Indonesia offers its passengers different levels of food and beverage service depending on their flight. Generally, a more extensive meal service is provided on long-haul flights and in premium cabins (Business Class and First Class), while snacks and beverages are usually offered on short-haul flights.

Economy Class:

On short-haul flights, sandwiches or snacks are usually served instead of hot meals.

On long-haul flights, a main course, dessert and beverage options are offered. In addition to hot and cold beverages, local and international dishes can also be served.

Business Class and First Class:

Garuda Indonesia's Business and First Class passengers are usually greeted with a more extensive meal menu.

The menu includes meat dishes, seafood, desserts and a wide range of beverages (alcoholic and non-alcoholic).

In addition, diabetic, vegetarian or halal menus can be provided upon special request.

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