Lufthansa is Germany's largest airline and one of Europe's leading airlines. Founded in 1953, Lufthansa has been operating flights to many destinations worldwide to this day. The company is headquartered in Frankfurt, Germany, but also operates major flights from Munich, Berlin and other German cities. Lufthansa is also a founding member of the Star Alliance airline alliance.

Lufthansa has a wide flight network and offers short, medium and long-haul flights. In addition to passenger transport, it also offers cargo transport and special services. The company prioritizes customer satisfaction and offers a variety of options in different cabin classes: economy, business and first class.

In recent years, it has also accelerated its work on environmentally friendly flights and sustainability. In this context, it has adopted strategies aimed at energy efficiency and lower carbon emissions.

The quality of the services provided by Lufthansa has been crowned with many awards worldwide. In addition to being a frequently preferred airline in Europe, it also has a strong presence on transatlantic and Asian routes.

Check-in at the Airport

When you arrive at the airport, you can check-in at Lufthansa ticket offices or self-service kiosks. Self-service kiosks are usually a quick process, but if you have luggage, you may need to contact Lufthansa staff to drop off your luggage.

Go to the Lufthansa check-in kiosk.

Enter your reservation details (with ticket number or reservation code).

Select your seat and check your flight details.

Print your boarding pass.

Drop off your luggage.

Check-in by phone

Check-in by phone is usually an option for passengers without internet access. You can check-in via Lufthansa's customer service line. However, this method is not very common.

Luggage and Extra Services

If you have luggage at check-in, you will need to drop off your luggage. Lufthansa economy class passengers are generally allowed 1 piece of luggage, but business and first class passengers are allowed more. You can also make your transactions for extra luggage, excess baggage fees or special requests during online check-in.

Lufthansa's baggage allowance and pricing policy may vary depending on your travel class, ticket type and flight route. However, to give you a general overview, Lufthansa's baggage allowance and pricing policy is as follows:

Hand Luggage (Cabin Carry-on)

Economy Class: 1 piece of hand luggage (maximum 8 kg) and 1 personal item (such as a bag, laptop bag) are allowed. The dimensions of the hand luggage should generally not exceed 55 x 40 x 23 cm.

Business and First Class: 2 pieces of hand luggage (maximum 8 kg each) and 1 personal item. The dimensions of the hand luggage should again be 55 x 40 x 23 cm.

Checked Luggage (Check-in Luggage):

The checked baggage allowance varies depending on the ticket class and flight type.

Economy Class (Standard Ticket):

Usually 1 piece of luggage (up to 20 kg).

There may be an extra baggage allowance for a fee (if you wish to carry extra baggage).

Economy Class (Premium Economy Ticket):

2 pieces of baggage (up to 23 kg each).

Business Class:

2 pieces of baggage (up to 32 kg each).

First Class:

3 pieces of baggage (up to 32 kg each).

Baggage Fee:

Extra Baggage: If you exceed your baggage limit, additional fees apply. These fees may vary depending on the destination and flight class. Usually, the extra baggage fee is calculated according to the excess weight of the baggage.

For example, the extra baggage fee for flights within Europe may vary between 50-100 EUR. This fee may be higher for international flights.

Excess Weight: If your baggage exceeds the specified weight, an additional fee per kilogram is applied for the excess weight.

Special Items:

Sports Items: There may be special rules and fees for sports equipment such as bicycles, skis, golf bags. An additional fee may usually be charged.

Animal Transport: Lufthansa has specific rules and pricing policies for pet transport. Animals must be transported in special containers and additional charges apply.

Baggage Insurance:

Baggage insurance can be purchased optionally and provides protection against loss, damage or theft.

Baggage Return Policy:

If your baggage is lost, Lufthansa will assist you with tracking and reclaiming your baggage. If your baggage is lost, you may be entitled to compensation.

Ticket Prices and Classes:

Lufthansa's flight ticket prices may vary depending on the time the ticket is purchased, the flight route, the class and other factors. Ticket types can generally be:

Economy Class: The most affordable option, but may have limited flexibility and baggage allowance.

Premium Economy Class: Offers advantages such as wider seats and extra baggage allowance compared to economy class.

Business Class: Suitable for business travel, providing more comfort, wider seats, extra services and flexibility.

First Class: The most expensive and luxurious option, offering high comfort, special services and wider seats.

Ticket Cancellation and Change:

Depending on whether your ticket is flexible or not, cancellation and change rules may differ. Making changes, especially in economy class tickets, can sometimes result in extra fees. Higher classes (business, first class) usually offer more flexibility.

Tips:

Early Booking: You can find more affordable prices by purchasing your ticket early.

Special Campaigns and Discounts: Lufthansa organizes special campaigns from time to time. You can follow these opportunities to make ticket prices more affordable.

Lufthansa offers a variety of food and beverage offerings, depending on your flight class and route. Here is an overview of the food and beverage offerings offered by Lufthansa on flights:

Economy Class (Short-Haul Flights)

Food and Beverage: On short-haul flights (e.g. flights within Europe), complimentary drinks (water, juice, soda, coffee, tea) are usually offered. However, hot meals are usually not served. Instead, light refreshments such as snacks or sandwiches may be offered.

Food Sales: During the flight, passengers can purchase additional snacks and beverages. These options may vary depending on the length and route of the flight.

Economy Class (Long-Haul Flights)

Food and Beverage: On long-haul flights (e.g. intercontinental flights), Lufthansa usually offers hot meals. Passengers can choose between meat, fish, and vegetarian options.

Beverages: Unlimited beverage options are offered, including alcohol (wine, beer) and non-alcoholic beverages (tea, coffee, juice).

Meal Options: Passengers are usually offered 1-2 hot meal options, which may vary depending on factors such as the length and time of the flight.

Special Meal Requests: Special dietary requirements such as vegan, vegetarian, halal, gluten-free can be specified by making a reservation before the flight.

Premium Economy Class

Food and Beverage: In Premium Economy class, passengers are offered more comfort and a more varied meal service. Hot meals, fresh fruit, snacks and a variety of beverages (alcoholic and non-alcoholic) are served.

Meal Options: One or two main course options, snacks and desserts are offered.

Beverages: Alcohol and non-alcoholic beverages are provided unlimited.

Business Class

Food and Beverage: Business Class passengers can enjoy high-quality meals and beverages throughout the flight. Meals are usually served several times depending on the length of the flight.

A La Carte Menu: In Business Class, passengers can choose from an a la carte meal menu. The meals consist of selected options from world cuisines.

Beverages: Wine, champagne, cocktails and non-alcoholic beverages are unlimited.

Desserts and Snacks: Desserts and snacks are usually included in the service.

First Class

Food and Beverages: First Class passengers are offered Lufthansa's most luxurious catering options. In this class, the meal service is usually divided into various stages throughout the flight and a la carte menus are offered.

Gourmet Meals: In First Class, passengers can enjoy high-quality gourmet meals. There are dishes prepared with fresh ingredients, luxurious tastes and food options from different cultures.

Alcohol Options: First Class passengers can choose from selected wines, champagnes and prestigious alcoholic beverages from around the world.Desserts and Snacks: Luxurious desserts, fresh fruit and special snacks are offered throughout the flight.

Catering for Children and Babies

Children's Menu: Lufthansa offers special menus for children. These menus include meals that appeal to children's palates and are usually served in smaller portions.

Food for Babies: Baby food and baby bottle warming service are available. Special requests for babies can be made before the flight.

Choosing Meal Options in Advance

Lufthansa allows special meal requests for long-haul flights. You can specify special meal requests such as vegan, vegetarian, halal, religious requirements, gluten-free or low-calorie meal options before the flight. These requests usually need to be made 24-48 hours before the flight date.

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