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About the Airline
Malaysia Airlines is the national airline of Malaysia. The company was founded in 1947 and is a globally recognized airline brand. It is headquartered at Kuala Lumpur International Airport. As of 2025, Malaysia Airlines provides passenger and cargo services, and operates flights to a number of national and international destinations.
The airline's fleet consists of modern aircraft and generally offers different travel classes such as economy, premium economy, business and first class. Malaysia Airlines is a frequently awarded airline by Skytrax and a major carrier in the Asia Pacific region.
However, Malaysia Airlines has also faced serious crises in recent years. Tragic incidents such as the disappearance of flight MH370 in 2014 and the subsequent crash of MH17 in Ukraine have caused the airline to be negatively associated with the international arena. Such incidents have led to a series of improvements and restructuring processes in terms of safety and operations.
Today, the airline continues its efforts to restructure and expand its flight network with growth targets. Malaysia Airlines aims to provide its passengers with a quality travel experience while trying to reflect Malaysia's culture and hospitality in the flight experience.
Check-In Procedures
Airport Check-in
For passengers who do not check-in online, you can use a check-in kiosk or check-in counter at the airport. It is important to arrive at the airport early; it is recommended to be at the airport 3 hours before for international flights and 2 hours before for domestic flights.
Kiosks: There are Malaysia Airlines self-check-in kiosks at the airport. You can enter your flight information at the kiosk and get your boarding pass.
Check-in Counters: You can complete the process by going to the Malaysia Airlines check-in counters at the airport and presenting your ticket or reservation information along with your ID. You will receive your boarding pass after you deliver your luggage.
Baggage Drop-Off and Boarding Pass
After checking in online or at the kiosk at the airport, you will need to go to the baggage drop-off area to deliver your luggage. After delivering your luggage, you can get your boarding pass and proceed to the security check.
Check-in Times:
International flights: Check-in usually starts 3 hours before the flight departure.
Domestic flights: Check-in is possible 2 hours before.
Malaysia Airlines also offers mobile boarding passes, which allows you to get to your flight faster and in a more environmentally friendly way.
Baggage Rights and Pricing
Malaysia Airlines’ baggage allowance and pricing policy may vary depending on the ticket class, flight route and the passenger’s travel preferences. Here are the general baggage allowance and pricing information:
Hand Baggage Allowance:
Economy Class:
You can carry 1 piece of hand luggage and 1 personal item (e.g. bag or laptop bag) per unit.
Maximum weight: 7 kg (in total).
Dimensions: Generally up to 56 cm x 36 cm x 23 cm is allowed for each piece.
Business Class & First Class:
2 pieces of hand luggage and 1 personal item is allowed.
Maximum total weight: 14 kg.
Dimensions: Again up to 56 cm x 36 cm x 23 cm is allowed for each piece.
Check-in Baggage Allowance:
Economy Class (Saver and Flex):
Regional flights (e.g. flights within Malaysia): Generally 20 kg of checked baggage is allowed.
International flights (e.g. Malaysia to Europe or the US): Usually 30kg of checked baggage is allowed.
Business Class:
A 40kg checked baggage allowance is usually allowed, but this amount may vary on some flights.
First Class:
A 50kg checked baggage allowance may be allowed.
Extra Baggage Fee:
If your baggage exceeds the specified limits, you may be charged for excess baggage. Malaysia Airlines may charge the following fees for excess baggage:
Fees are usually per kilogram and may vary depending on the route of the flight. You can get more affordable prices for extra baggage by purchasing it in advance.
Extra baggage fees are usually more expensive on international flights. For example, if you are travelling to Europe, you may be charged an extra fee per bag.
Excess baggage fees are usually paid at check-in, but in some cases, it is possible to extend your baggage allowance online in advance.
Weight and Size Limits:
Weight: The total weight of your baggage is usually limited to 32kg. If this limit is exceeded, your baggage may be split into two separate pieces or accepted for another fee.
Dimensions: Dimensions for each piece of baggage are generally accepted up to a limit of 158 cm (length + width + height).
Airline Ticket
Prices and Ticket Classes
Malaysia Airlines generally offers three main class options:
Economy Class: Provides basic services and baggage allowance at economical prices. Ticket prices are usually more affordable.
Premium Economy Class: Offers wider seats and additional comfort than economy. Higher prices come with more baggage allowance and priority service.
Business Class: Offers high comfort, special facilities for business travel and more flexibility. Ideal for passengers looking for a premium experience.
First Class: The class that offers the highest comfort and special services, and is usually the most expensive tickets.
Compare Ticket Prices
Ticket prices vary depending on the date and route selection. You can get tickets at more affordable prices thanks to early booking, flexible date tickets and special promotions. You can catch the best deals by comparing prices.
Payment Options
Malaysia Airlines offers different payment options when purchasing tickets. Usually, methods such as credit card, debit card, PayPal can be used. Cash payment may also be possible at some airports and travel agencies.
Promotions and Discounts
Malaysia Airlines offers promotions and campaigns during certain periods. These campaigns are usually announced on the website or mobile application. In addition, with its loyalty program Enrich membership, it provides discounted ticket opportunities and the opportunity to accumulate miles for frequent travelers.
Cancellation and Change Conditions
If you want to change or cancel your flight dates after purchasing your ticket, the fees and conditions will change depending on your ticket. Flexible tickets usually offer more change rights.
Food, Beverage, and Service
Malaysia Airlines offers its passengers different categories of food and beverages on its flights. The refreshments vary depending on the length of the flight, its class (Economy, Business, First Class) and its route.
Economy Class:
On short-haul flights, hot meals, sandwiches, fruit and snacks are usually served. On long-haul flights, more extensive meals and desserts are served. In addition, beverage options such as alcoholic beverages, fruit juices, soda, coffee and tea are also offered.
Business and First Class:
Business and First Class passengers have a wider range of menu options. These classes usually offer more luxurious and special meals. There is a wide range of beverages on the menu, including wine, champagne and higher quality alcoholic beverages.
Special Meal Options:
Malaysia Airlines also offers meal options to meet the special dietary needs of its passengers. Advance reservations may be required for vegan, gluten-free, halal, low-calorie and other dietary options.
Airline Contact
Advantageous Travel is a platform that makes buying plane tickets more practical. You can search for different flight options at affordable prices and easily buy your ticket. You can find the most suitable options for your needs by comparing the flights of Turkish Airlines and other airlines. You can access the most suitable opportunities by using filters such as date, route and ticket type on the website. You can also contact customer service by calling 0850 303 8280.