Application defined ın this bulletin includes extraordinary cases which are not covered within "Flight and Service Irregularities Procedure "(PR.10.67.006). The rules given in this bulletin also include flights which are operated on time and/or delayed within limits defined in related procedure in case that passengers request changes. The irregularities defined in "Flight and Service Irregularities Procedure" (PR.10.67.006) will be used for all other extraordinary cases with the rules mentioned in this procedure.
Due to hurricane disaster in Florida on 7 Oct 2024 for the individual and group passengers who have bookings on the Turkish Airlines flights from/to MIAMI airport and transit flights between 7 Oct 2024 - 13 Oct 2024 and ticketed on/before 31 Oct 2024 (included), will be handled with following conditions, disregarding the related fare rules:
1) Rebooking And Rerouting Requests:
Rebooking and rerouting will be made without any charge for different booking classes only if the new destination is in the same IATA region and in the same cabin providing that the tickets are revalidated until 31 Oct 2024 (including).
If revalidation is made for TK operating flights until 12 Dec 2024 (including) changes will be made without any charge. If changes affect passengers' travel plans, rebooking and rerouting will be made (up to effected duration) without any charge for different booking classes only if the new destination is in the same IATA region and in the same cabin.
For TK stock (235) tickets including interline flights (codeshare or SPA), rerouting and rebooking will be made without any charge in case of same booking class is avaılable. If the same booking class in the same cabin is not available, fare differences and other charges will be charged without applying rebooking/rerouting penalties.However;If interline flights change to TK operating flights, change will be applied according to the bulletin.
2) Refund Requests :
Refund requests will be handled with original ticket fare rules.
3) Extension of validity :
Validity of ticket can be extended until 31 Oct 2024 without any fare difference or penalty.
4) Rebooking/rerouting and refund requests of group reservations for which payment or guarantee MCO is received will be made disregardıng applying penalties of existing fare rules.
5) All changes can be made by Turkish Airlines Sales Offices, web sıte, mobile application, customer service and sales agencıes which ticket issued.
The changes mentioned above will be limited to only once and other additional changes will be handled with existing penalties and fare differences within the fare rules.
Best Regards.