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About the Airline
Pegasus Airlines is a low-cost airline based in Turkey. Founded in 1990, Pegasus is an airline company that operates both domestic and international flights. Headquartered at Sabiha Gökçen Airport in Istanbul, Pegasus offers short-haul flights and affordable tickets, appealing to a wide range of customers.
The company's fleet generally includes Boeing and Airbus brand aircraft. Pegasus is especially preferred by young passengers, families and business travelers, offering affordable options.
In addition, Pegasus has a loyalty program called "Pegasus Plus", which offers passengers various advantages.
In addition, Pegasus is an airline company that can easily sell tickets online thanks to the digital platforms and mobile applications it offers.
Pegasus Airlines organizes flights to many destinations such as Europe, the Middle East, North Africa and Asia.
Check-In Procedures
There are several different methods for check-in at Pegasus Airlines.
Online Check-in
Start Time: Pegasus starts online check-in 72 hours before the flight.
How to: You can easily check-in by logging in to Pegasus' website or mobile application and entering your flight information.
Boarding Pass: After checking in online, you can download your boarding pass to your mobile phone or print it out.
Luggage: If you are only carrying hand luggage, you can go directly to the security checkpoint by showing your boarding pass. However, if you have luggage, you will need to go to the baggage drop-off points at the airport and drop off your luggage.
Airport Check-in
Those Who Do Not Check-in Web: If you did not check-in online or if you have luggage, you can complete your transaction by going to the Pegasus check-in counters at the airport.
Recommended Time: It is recommended that you be at the airport at least 2 hours before your flight.
Boarding Pass: Your boarding pass will be given to you during check-in.
Mobile Check-in
You can also check-in via Pegasus' mobile app. You can enter your flight information and download your boarding pass to your phone.
Self Check-in Kiosks
There are Pegasus self check-in kiosks at some airports. You can enter your flight information at these kiosks and get your boarding pass.
Baggage Procedures
If you have luggage, you will need to go to the baggage drop points at the airport to deliver your luggage after checking in online.
You can deliver your luggage faster and save time by checking in online.
Last Check-in Time
You must complete the check-in process 45 minutes before your flight. In other words, you must have checked in at the counter or online at least 45 minutes before your flight.
Baggage Rights and Pricing
Pegasus Airlines' baggage allowance and pricing policy may vary depending on your travel class, ticket type and flight distance. However, a general arrangement has been made as follows:
Hand Baggage in the Cabin:
All passengers are allowed 1 piece of hand baggage free of charge.
The maximum weight of the hand baggage must be 8 kg and its dimensions must not exceed 55x40x20 cm.
Check-in Baggage:
Check-in baggage is charged depending on the type of ticket and how you purchased your flight.
Standard Ticket:
Check-in baggage is usually not included.
A fee must be paid to add baggage.
Fees: Fees vary according to the flight distance, weight of the baggage and the flight date. A fee of around 30-40 TL can usually be applied for a 15 kg baggage.
Flex Ticket or Higher Class Ticket:
A 20 kg check-in baggage allowance is usually included.
On these types of tickets, the baggage allowance is usually determined in advance and you do not pay any additional fees.
Baggage Weight and Extra Fees:
Extra Baggage: If you exceed 20 kg or want to take additional baggage, you may need to purchase extra baggage allowance.
Excess Weight: If you exceed 20 kg, a fee is usually charged per additional kilogram. This fee varies according to the flight distance.
Getting Extra Baggage Allowance:
You can increase your baggage allowance online or at the airport before your flight for an additional fee.
Airline Ticket
To buy Pegasus Airlines flight tickets, you can visit Pegasus' official website (www.flypgs.com) directly or search through popular travel booking sites. You can find suitable flight options by entering your departure and arrival locations and dates into search engines.
Ticket prices are usually more affordable with early booking, so the earlier you plan your trip, the more advantageous prices you have.
Food, Beverage, and Service
Pegasus Airlines generally does not offer free food and beverages on short-haul domestic flights. However, it is worth mentioning that during the flight, food and beverage service can be requested, but this service is usually paid for. There may be options such as snacks, drinks, hot meals sold on the plane, and extra payment may be required for these.
There may also be different catering options for long-haul flights or special flights. However, it would be best to get information about the menu and paid catering on the Pegasus website or application before the flight.
Airline Contact
There are several ways to contact Pegasus Airlines.
Phone Contact:
Pegasus' customer service phone number is 0 850 250 67 02. You can call from Turkey. To call from abroad, you can reach local numbers on Pegasus' website.
E-mail:
Pegasus' general e-mail address is [email protected]. In addition, various e-mail addresses such as [email protected] can be used for questions about flights or tickets.
Website:
You can browse frequently asked questions and send messages to customer service on the Pegasus official website.